ScaleOS Marketing LLC
ScaleOS Marketing LLC is a technology services firm and Certified SDVOSB/VOSB headquartered in Raleigh, NC. The company configures and deploys CRM systems, workflow automation, and operational reporting environments that reduce administrative burden and deliver audit-ready program visibility for federal agencies and prime contractors.
All systems are documented, compliant, and operational within 30 to 60 days. Principal-led delivery with no staffing layers ensures direct accountability on every deliverable from day one.
ScaleOS is available for immediate subcontracting and contract support engagements. The company integrates rapidly into active delivery teams to support CRM, workflow automation, and reporting requirements across federal programs.
Corporate Data
Entity Name
ScaleOS Marketing LLC
UEI
NBUTH64YLQU4
CAGE Code
181Z9
Business Type
LLC
State of Org.
North Carolina
Certifications
SDVOSB · VOSB
SAM.gov
Registered & Active
NC eProcurement
Registered & Active
Location
207 W Millbrook Rd Suite 210 PMB 2057, Raleigh, NC 27609
POC
Mark Henry
Phone
984-301-0986
Technical Capability Areas
Each capability area is aligned to government contracting requirements and designed to deliver measurable operational improvements within 30–60 days of engagement start.
CRM Implementation and Workflow Automation
Deploys CRM environments and automated workflows that reduce manual processing and improve program tracking accuracy. Configurations are auditable, documented with SOPs and change logs, and compliant with federal audit requirements.
Operational Outcomes
- ◆Automated contact management and program tracking with reduced manual entry
- ◆Workflow automation for follow-up, intake processing, and task routing
- ◆Centralized pipeline visibility with automated status reporting
- ◆Integration with existing agency platforms and data systems
- ◆Documented, auditable workflow configurations for compliance requirements
Digital Modernization and Process Optimization
Replaces fragmented manual workflows with documented digital processes that reduce cycle time and support compliance. Includes operational gap analysis, SOP development, and AI-assisted documentation tools that accelerate system rollout compliance.
Operational Outcomes
- ◆Modernized digital infrastructure aligned to current operational requirements
- ◆Process documentation and SOP development supporting compliance and audit readiness
- ◆Reduced cycle time for recurring administrative functions
- ◆Elimination of fragmented manual workflows through structured automation
- ◆Improved staff consistency through standardized documented procedures
Data Reporting and Performance Visibility
Delivers real-time dashboards and automated reporting that give program managers actionable visibility into contract performance. Data environments are structured for audit readiness with traceable, version-controlled outputs compliant with agency documentation standards.
Operational Outcomes
- ◆Real-time operational dashboards with automated data refresh
- ◆Automated report generation and distribution for program leadership
- ◆Performance reporting aligned to compliance and contract requirements
- ◆KPI tracking with trend analysis and performance deviation alerts
- ◆Data environments structured for audit readiness and documentation
CRM Analytics and Program Engagement Support
Analyzes CRM data and program engagement metrics to surface operational gaps and optimize stakeholder workflows against program targets. Configurations are auditable and compliant with federal requirements. Supports Salesforce and Microsoft 365 environments.
Operational Outcomes
- ◆CRM data analysis surfacing pipeline trends, engagement patterns, and performance gaps
- ◆Campaign performance tracking measuring outreach effectiveness against program targets
- ◆Reporting and dashboard development for marketing and CRM analytics
- ◆Workflow optimization inside CRM and marketing platforms to reduce manual entry
- ◆Support for Salesforce and Microsoft 365, and CRM environments
Workforce Training and System Adoption
Develops structured training programs that drive measurable staff adoption of new systems and ensure sustained operational improvement. Training curricula are tailored to role-based requirements and designed to reduce adoption barriers following system deployment.
Operational Outcomes
- ◆Measurable staff proficiency on deployed systems and platforms within 30 days
- ◆Documented training curricula supporting compliance and knowledge transfer
- ◆Reduced adoption barriers through structured change management
- ◆Improved return on system investment through full platform utilization
- ◆Ongoing support as platforms and agency requirements evolve
Strategic Communications and Constituent Engagement
Strategic communications planning tied directly to program outcomes, constituent engagement metrics, and measurable agency performance. Includes automated outreach sequences, stakeholder communication frameworks, and performance-linked messaging aligned to program objectives.
Operational Outcomes
- ◆Automated outreach sequences with consistent, trackable messaging
- ◆Reduced staff time on repetitive communication tasks
- ◆Constituent engagement metrics aligned to program performance requirements
- ◆Stakeholder communication frameworks supporting program accountability
- ◆Documented communication processes for compliance and audit requirements
Operational Efficiency and Process Improvement Consulting
Assessment of organizational processes to identify high-impact automation and efficiency opportunities. Delivers structured recommendations with implementation roadmaps, process maps, and change management support — designed to reduce administrative burden and improve program execution.
Operational Outcomes
- ◆Process assessment with prioritized efficiency improvement roadmap
- ◆Identification of high-impact automation opportunities by function
- ◆Process maps and workflow diagrams for compliance and audit readiness
- ◆Documented operational recommendations aligned to agency requirements
- ◆Structured change management support for system and process adoption
Why Prime Contractors and Contracting Officers Select ScaleOS
Direct Accountability
The principal executes every deliverable. No subcontractor layers, no handoff risk, no communication gaps. Primes get a single point of contact from scoping through delivery.
Low Overhead, Low Risk
Lean cost structure reduces subcontract risk. Principal-led delivery eliminates management layers and communication delays, keeping programs on schedule.
Operational within 30 to 60 Days
Systems configured and live within 30 to 60 days. Primes hit milestones on schedule without delays from ramp-up or staffing gaps.
Audit-Ready Deliverables
Every engagement produces SOPs, change logs, and documentation structured for government review. Outputs are traceable, version-controlled, and compliant from day one.
Set-Aside Eligible
Certified SDVOSB and VOSB. Supports prime contractor small business participation requirements and set-aside eligibility under FAR 19.1406.
Veteran-Owned, Mission-Focused
Military discipline applied to project delivery, risk management, and client accountability. 15 years of operational experience informing every engagement.
Discuss Contract Support Requirements
Contact Mark Henry directly to request a capability statement or discuss teaming, subcontracting, and program support opportunities.